Bayberry Cedar 9oz Soy Candle

Juniper | Clove | Patchouli Fresh and woodsy with a hint of spice — Bayberry Cedar captures the cozy scent of a winter’s walk past freshly cut evergreens. Notes of juniper berries and earthy patchouli mingle with a touch of clove for a versatile, grounding fragrance. Hand-poured in Bend, Oregon, this 9 oz soy candle delivers a 50-hour burn with a smooth, even melt. Perfect for bringing the outdoors in or gifting all season long. • Hand-poured in Bend, Oregon • Clean-burning soy wax blend • 50-hour burn time • Vegan, paraben-free, phthalate-free • Ideal for living areas + bedrooms Candle, bayberry candle, cedar candle, woodsy candle, winter candle, holiday candle, handmade, soy candle, home fragrance, cozy home scent, giftable candle, hostess gift, christmas gift

9Lilas will accept returns or exchanges of unworn, unwashed, undamaged, unaltered, unstained and free of smells (i.e., mold, smoke, other odors) merchandise purchased in-store or online within 14 days post marked. 

9Lilas offers exchanges for the same item in a different size (if available) when we are notified of that request within the 14 days post marked.

Final Sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:

• Jewelry 
• Hair Accessories
• Hosiery
• Swimwear missing the panty liner
• Dutchology Products (i.e., bars of soap, loofahs, bath bombs, lotion, ect.)
• Mystery Bags
• Bundle Deals
• Doorbusters
• Sale items marked in red
• Dollar Deal Items (stickered)

Defective Items 

At 9Lilas we try our best to provide the best quality with our products. If an item is defective upon receiving, please notify via email - tiffany@9lilas.com - within 2 DAYS of receiving the item to inform us of the issue. If we are not notified within this time frame, it will no longer qualify for a return or replacement. 

• 9Lilas is not responsible for damage to clothing caused by improper care or handling or incorrect sizing. 
• The exact colors of merchandise may vary due to indoor/outdoor lighting and computer/phone monitor resolutions. Clothing patterns may also vary. These reasons do not qualify as defects and will not be accepted for return/exchange. 

Returns

 Login to our new customer platform and use the self-service return option to request a return

Shipping instructions:

• EASIEST- If return is approved, an email will be sent with the return shipping label. Package your items in original packaging and affix the label. If you use the label, $7.95 will be deducted from your return/credit amount. Inside the package please include a copy of your original receipt is included.
• OR If you do not want to use our label disregard the email and bring your package to the post office. Inside the package please include a copy of your original receipt and send to:

Please get a tracking # and insurance is up to you but we recommend it. We are not responsible for packages lost/damaged by the shipper.

Details:
Once received, it will be processed ASAP but usually take us about 4-7 days. We will refund your original payment method used. Please allow up to 5 days for your bank to receive the funds.

Items purchased online can also be returned in-store during normal business hours (follows return policy).

• Once we receive your return, we will look it over to make sure it follows within our return guidelines. If it does, we will refund the original payment the order was processed on (i.e., credit/debit card, paypal, apple pay, ect.)
• If the item/s do not meet our return guidelines we will notify you with the email on file that the return is not accepted. A refund will not be issued for the items NOR will the shipping costs be refunded.

Please allow up to two weeks for your return to be processed.